At Casinos.org, we work round the clock to test and review every new casino we come across! Our team of experts comes from various backgrounds, so that we can provide players the best assessments across online casinos, live casinos, crypto sites or even the newly emerging sweepstakes casinos.

Within each of these, we look at a multitude of different elements to make sure that our assessments are consistent, complete, accurate and maintain objectivity. Every single facet of each operator undergoes thorough testing:

We test the registration process. We dig deep into the bonus terms. We verify that games load smoothly. We check for accurate and fair RTP settings. We test the various payment methods and record delays in deposits and withdrawals….everything that makes up a player’s experience is under scrutiny.

We kick off our casino review with the most important question: Is the casino a safe site that can be trusted?

To answer this, we look at a casinos legal situation and current license status, and look into any previous breaches, fines or warnings issued by regulatory bodies. We also consider a casinos on site security features, such as encryption and personal data security, including any payment and sensitive banking details.

We also scour the web for user reviews on others sites, forum posts or social media messages that might flag up any issues with the operator. If we find any glaring problems in the fine print of the general terms and conditions, predatory wagering requirements or anything else that we deem as unfair towards the player, we may also mention it here (although we do review the bonus terms again in the respective section as well.)

Trust and safety scoring system:

Now that we’ve established a site is safe for our players, we dive into the fun part: What Games are on offer?

First and foremast, we want to see a broad portfolio of game types (such as live dealer, table games, slots, roulette, possibly some sportsbetting) with a large and diverse selection of titles, making sure all player favourites are available. We’ll check and ensure that the site works with reputable software providers – we don’t want issues with games freezing, crashing abruptly, or respond slowly due to substandard software.

How transparent the casino is in displaying betting limits and return to player stats is also important.

Games scoring system:

Let’s be honest – we all love a sneaky free spins promo! But we also want to ensure that the bonus terms are fair and that the bonus packages themselves provide good value for players.

Our experts will start by finding all the latest bonuses, no deposit offers, free spins and welcome packages as well as any promo codes that are required to activate them. We look for frequency of offers, especially for existing players, as well as review any VIP offering and dedicated player support if available.

Whilst large, headline grabbing bonus offerings may seem enticing, we make sure to review the bonus terms and conditions in detail to find out any wagering requirements or turnover stipulations that may be applied. We also want to make sure that players that want to have the ability to play without a bonus.

Bonus & promos scoring system:

A lot of players have a very specific preference when it comes to casino payments and banking options. And we want to ensure players are aware of the options before going through the hassle of setting up a new account.

The best online casinos offer a wide array of payment solutions. Common options include credit/debit cards (Visa, MasterCard, Amex, and Discover), e-wallets (Skrill, Neteller, and PayPal), bank transfers, and prepaid cards. More recently, there’s been a huge uptick in crypto casinos that allow payments in cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin, Tether and Solana.

Apart from the selection of payment providers, our experts also look at associated payment fees, processing times and minimum withdrawal or deposit thresholds.

Payments & Banking scoring system

Finally, we rate the casinos overall user experience. This starts with the account creation and registration process. We then look for a well laid out lobby, with clear navigational menus and easy game discovery. Mobile and cross-device compatibility is a key consideration here, as is the availability and quality of any Android or iOS apps.

How good the casino handles customer queries and issues also falls under our assessment of user experience. Prompt, accessible customer support is critical and we test each feature from live chat, phone support and email help to provide honest feedback of our customer support experience.

User Experience scoring system