In short
When we publish something inaccurate, we put it right. For anything more than a typo or a broken link, we also note on the page what changed and when.
This policy sits alongside our editorial guidelines, which set the standards for everything we publish, and our fact-checking policy, which covers how we check facts before they go live.
What counts as a correction
We sort every change to a published page into one of three kinds, because each one is recorded differently.
- Correction
- A fact was wrong when we published it, such as a license detail, a bonus figure, a law, a date or a name. We fix it and note on the page what changed and when.
- Update
- A fact was right when we published it and has since changed, such as a bonus that ended or a new withdrawal limit. We change the page, and when the change is substantive we also change the “last updated” date.
- Edit
- An edit fixes a typo, a broken link or the formatting, and we make it without a note.
How to report a mistake
Use the “Report a mistake” option on our contact page. Include the page, the exact statement you think is wrong and, if you have one, a source.
How we handle a report
A mistake we find ourselves, for example during a re-test, goes through the same steps as one a reader reports.
- We check the claim against the primary source, such as the regulator’s register for a license, the casino’s live terms for a bonus or a limit, or the statute or regulator notice for a legal point.
- If the page is wrong, we correct it and note on the page what changed and when.
- If the correction changes a fact that a score depends on, we update the score too.
When a casino says a review is wrong
Casinos use the dispute process in our editorial guidelines, which sets out who checks the evidence and how quickly we reply.
Dates
Our reviews show when they were last updated. We change that date only when the content has changed in a way a reader would notice, and we don’t move a date to make a page look newer.
05 · Version history
Change history
- Version 1.2 September 11, 2026 New design & layout. Signed off by Nick Hall
About this policy
This is a company policy maintained by casinos.org. It was last reviewed on September 11, 2026. If you think we’ve fallen short of it, tell us through our contact page.