Zula Casino launched in 2023, but it made a good impression on us when we put it to the test.

Zula is one of the biggest names in the sweepstakes industry and parent company Blazesoft is also responsible for Fortune Coins and Sportzino social platforms. So it knows a thing or two about a quality gaming experience.

The games library is vast, with more than 1500 titles, the user reviews wax lyrical and there’s a big no deposit bonus on offer. It’s a slick casino with a lot to like, and we’re going to take you under the hood in this hands-on Zula Casino review. 

Licensing and Legal Compliance

While Zula Casino doesn’t have a license, this isn’t an issue as sweepstakes casinos do not need one. Rather, they must be fully compliant with the sweepstakes laws of the regions they operate in.

Another big positive is the fact that the casino is available to the overwhelming majority of players in the US, although a growing number of states are blocked from access in line with the latest legislation and mood.

Signing up at Zula Casino is incredibly easy. Players are simply required to provide their personal details, but this is a completely standard procedure. The one gripe we have here is that KYC checks may sometimes take a while.

Score: 18/20

Encryption and Security

Zula Casino is a fiat-only casino that features industry standard encryption software and data protection.

On top of keeping out bad-faith actors, Zula Casino also employs strict geofencing technology to ensure players from a prohibited state are unable to access the website.

Score: 15/20

Reputation & Customer Reviews

Zula Casino has a highly respectable rating of 4.6 stars on Trustpilot, based on nearly 14,000 reviews. 83% of these are 5 stars, and a further 7% are 4 stars. With only 10% scoring the casino at three stars or lower, it’s clear to see that Zula is incredibly popular with its users.

The casino has built a solid following on its social media pages. Its Facebook page currently has 151,000 likes and 161,000 followers, while its Instagram account has over 63,000 followers.

Zula offers over 1,300 titles to players, and numerous players have praised the overall user experience of the website.

There are some negative reviews on Trustpilot, but a number of these are people blaming the casino because they didn’t win anything, and Zula responds to any legit grievance.

Score: 35/40

General Terms

The Terms and Conditions and Privacy Policy are clearly signposted at the bottom of the landing page, and you don’t need an account to view these links. The T&Cs are in line with what we would expect, including that using a VPN to get around the geofencing could lead to prosecution, that players are only allowed one account each, and that the casino reserves the right to deactivate an Account that has been inactive for eighteen months.

Score: 15/20

Final Trust & Safety Score: 85/100

Zula Casino’s bonuses are almost perfect in our eyes, as they are both generous and plentiful. This allows players to get their hands on extra Gold Coins and Sweeps Coins, although some bonuses may require more work than others.

Welcome Bonus

The welcome bonus at Zula Casino is quite solid, offering new players 120,000 Gold Coins + 1o Sweeps Coin.

Although the no deposit welcome bonus is a good place to start, we believe the first purchase bonus that Zula Casino offers outshines the standard welcome bonus. Players can receive an incredible 250,000 Gold Coins and 10 Sweeps Coins for just $2.99, which offers greater value and is far more accessible than we have seen at a number of other sweepstakes websites.

Score: 25/30

Ongoing Promotions

While the welcome offers are certainly good in their own right, we were equally pleased by the number of ongoing promotions for players to take advantage of. The Daily Login bonus is especially welcome. Although it rewards 10,000 Gold Coins, it also provides 1 Sweeps Coin.

Score: 23/25

Loyalty Program

Zula offers all players a tiered VIP Program, with better benefits on offer the higher you climb the ladder. The casino is closed off to players who play solely with Gold Coins. As a result, players are essentially obligated to purchase coin packs if they want to access this feature.

Score: 15/25

Wagering Terms and Conditions

Zula sticks to the industry standard for the value of its Sweeps Coins and the wagering requirements attached to them.

All Sweeps Coins come with a 1x wagering requirement, and are pegged to the US Dollar at a rate of 1:1. However, the reason we have given the casino a perfect score in this regard is that the minimum redemption requirement is just 50 Sweeps Coins, which is much lower than we have encountered at other sweeps casinos.

Score: 20/20

Final Bonuses and Promotions Score: 78/100

Purchase Methods

The deposit methods at Zula Casino were predictably restricted. The casino only allows three deposit methods. Although the staple methods of Visa and Mastercard are present, you can also deposit using Skrill.

Score: 11/20

Redemption Methods

Redemptions at Zula are even more restricted than deposits, although players can opt for eWallet withdrawals in Skrill or bank transfers. Players who opt for a Skrill withdrawal still face a potentially long wait though, as this method can take up to 5 days to complete.

How much you can redeem depends on where you live. The withdrawal limit is $9,550 per day outside of New York or Florida, where it drops to $4,900.

Score: 12/25

Transaction Security and Fairness

Zula Casino transactions are secured by the latest encryption software, and the deposit and withdrawal methods are secure.

On top of this, Zula also plays fair in terms of its redemption requirements. The 1x wagering requirement is in line with the industry standard, which means there is no complex process for players to take into account.

Score: 20/25

Final Payment and Transaction Methods Score: 43/70

Website Design & Navigation

Zula Casino knows the popularity of mobile gaming, and so they have designed their website for both mobile and desktop players to enjoy.

Whatever device you choose to play on, the website is clean and loads quickly. On top of this, we really like how your favorite games are automatically compiled into one area, as this saves you from having to spend time searching for it yourself. It may seem like a small touch, but it is a good one

Score: 22/25

Mobile Gaming

While the fact that the casino is mobile-optimized may be taken for granted, it is still important to get it right. Zula has clearly put a lot of work into ensuring that mobile players get the exact same high-quality experience that desktop players have come to expect.

While we would have liked to see a mobile app made available, we can’t hold this against Zula. No app is an increasingly common approach.

Score: 18/20

Customer Support

We were pleased with the FAQ section, as this provides players with plenty of answers to common questions.

In addition to the email support, Zula Casino also has social media response teams on both its Facebook and Instagram accounts. That said, there are some areas where the customer support offering could be improved. We would like to see Live Chat or phone support made available, preferably both.

Score: 17/30

Responsible Gaming Measures

Zula Casino provides a number of Responsible Gambling tools to its players, most notably in the form of spending limits and the ability to request a time-out. However, we were disappointed to learn that players have to request these by contacting the support team. We would have much preferred it if the casino gave players the ability to make these decisions by themselves.

Finally, while we appreciate the steps that the casino takes to prevent unauthorized players from accessing the website, the KYC checks can end up taking a while in some cases. Although it is the exception rather than the rule, we encountered a significant number of complaints about this issue, so we hope the frequency of these incidents will reduce in the future.

Score: 18/25

User Experience and Customer Support: 82/100

Zula Casino is one of the biggest names in the sweepstakes industry and its reputation is well-deserved. The players seem to love this casino, it’s well designed, slick, loaded with top quality games and the bonuses are out of this world. If you haven’t taken a look at Zula Casino, it’s time to change that.