How to Sign Up at Scratchee

As the name reveals, Scratchee is a sweepstakes casino that is tailored solely to fans of Scratch Cards, granting them the convenience of playing online.

As well as its premise, Scratchee also stood out thanks to its ability to offer players the chance to redeem their Sweeps Coins for both Cash Prizes and a wide range of online Gift Cards. The casino is also able to cater to fans with varying risk appetites, with prizes ranging from $50 to $200,000.

Of course, while the casino’s premise is unique, whether it’s worth playing at is another matter entirely. With that in mind, we’ll be analyzing Scratchee in detail to determine if the decision to set itself apart from other sweepstakes casinos has paid off.

Licensing and Legal Compliance

Scratchee is open to US players in most states, with the exceptions of Florida, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, and Washington.

You’ll need to be 18 years or older to register, play, and redeem Sweeps Coins for Cash Prizes or Gift Cards, but this is a standard requirement.

Score: 20/20

Encryption and Security

Player accounts and transactions are safeguarded through SSL encryption. While this is an industry-standard measure, it showcases the software’s credibility as being reliable and effective in preventing malicious activity.

What’s more, the fact that the casino also employs HTTPS software adds a further layer of protection.

As a result, players should have no concerns over the safety of the website and the security of their personal information.

Score: 20/20

Reputation & Customer Reviews

Scratchee may be new, but its reputation on Trustpilot points towards a sweepstakes casino that is already building up goodwill among its customer base.

At present, Scratchee has an average rating of 4.2 stars from over 470 reviews. It’s clear that Scratchee has paid attention to ensuring its players are satisfied with its offering.

What’s more, the casino is determined to improve its reputation and build on its promising start. Already, Scratchee has replied to 95% of the negative reviews on Trustpilot, with a respectable average reply time of 1 week.

Score: 35/40

General Terms

Redemptions at Scratchee begin at 100 Sweeps Coins for Cash Prizes, which is standard for sweeps casinos but still on the higher side.

However, it’s a much better story for Gift Card redemptions, which come with a minimum threshold of just 10 Sweeps Coins. This is especially appealing as players can redeem their Sweeps Coins in exchange for Gift Cards that cover a wide variety of reputable retailers.

As we expected, all Sweeps Coins come with the usual 1x requirement so players know where they stand.

Score: 18/20

Final Trust & Safety Score: 93/100

Welcome Bonus

Scratchee’s approach to new player bonuses is markedly different from the industry standard. A no deposit bonus is unfortunately not available, although the casino does somewhat make up for this with its first purchase bonus that rewards 100% extra Coins on purchases of at least $10 or more.

As good as the first purchase incentive is, we still wish the casino gave out free rewards to its new players, as this would give Scratchee a better first impression in the eyes of its players.

Score: 12/30

Ongoing Promotions

Although there are some bonuses for its existing players to benefit from, Scratchee doesn’t provide that many incentives.

The casino’s Daily Login bonus appears to only last for the first 10 days after signing up, awarding a guaranteed reward of 1 Sweeps Coin, although players can win up to 1,000 Sweeps Coins through the Spin To Win Wheel. However, the shine is removed from this by the fact that this feature becomes paywalled after the 10-day period has expired.

The Mail-In bonus isn’t good either, as you have to state your reason for wanting to play on the Scratchee website. Plus, you are limited to 1 entry per person, so your chances of getting anything from this are very slim.

On the bright side, the Referral bonus of 20 Sweeps Coins is very generous, and the requirement for the referred individual to spend at least $10 is very reasonable.

Score: 15/25

Loyalty Program

Unfortunately, although there appears to be a VIP Program, it appears to be paywalled. Needless to say, this is a big no go.

Score: 0/25

Wagering Terms and Conditions

The wagering T&Cs at Scratchee are largely as we expected, which is very welcome. All Sweeps Coins come with a standard 1x wagering requirement, and each token is worth 1 USD.

You need 100 Sweeps Coins to make a Cash Prize redemption, although this drops to just 10 Sweeps Coins for a Gift Card. So although the Cash Prize threshold is higher than we would have liked, Gift Card redemptions are very much accessible.

There is an alternative available for high rollers which we will cover later on, but these two channels are the ones most players will opt for.

Score: 20/20

Final Bonuses and Promotions Score: 47/100

Deposit Methods

Scratchee’s payment options are very restricted, even for a sweepstakes casino. The only options we were able to find were debit and credit cards like Visa and Mastercard.

However, the casino is able to offer 6 Gold Coins bundles, all of which come with a Sweeps Coins bonus attached. The packages cater to a range of playing budgets as well, as shown by the fact that they span $10 to $250, although the jumps in between are fairly sizable.

Score: 15/20

Withdrawal Methods

The redemption methods are also restricted, as the main choices here are Gift Cards and a Bank Transfer.

The requirement for a Cash Prize is the standard 100 Sweeps Coins, but players can access a lower limit of 75 Sweeps Coins by opting for a Gift Card redemption.

Whichever method you choose, the waiting times aren’t great. Players face an average wait time of between 2 and 7 days, with our experience coming in at the higher end.

There is also the option of a Wire Transfer, but this requires at least 1,000 Sweeps Coins. It also entails a sizable wait of at least 5 days due to enhanced KYC checks that are standard when processing this much money.

Aside from the instant transfers that Scratchee offers that are capped at $100 a day, the redemption limit for the other methods sits at $10,000 a day.

Score: 20/25

Transaction Security and Fairness

The transactions are kept secure due to both the SSL and HTTPS encryption software the casino uses. This ensures greater protection than solely relying on SSL as most sweepstakes casinos do, and each of the banking methods also has its own security provisions in place for further protection.

The 1x wagering requirement is also in line with the industry standard, so players can rest assured that they have a realistic chance of meeting the redemption threshold, whichever method they choose.

Score: 25/25

Final Payment and Transaction Methods Score: 60/70

Website Design & Navigation

Scratchee’s website design may be simple, but it does its job well. There are only a handful of games, so the website isn’t weighed down by overload. This also means that getting around is very straightforward, especially given the helpful signposts.

Score: 20/25

Mobile Gaming

The casino works smoothly on mobile browsers, mirroring the desktop experience.

However, the mobile casino experience is let down by the absence of a mobile app, as this makes gaming on the go considerably more time-consuming.

Score: 14/20

Customer Support

Unfortunately, there is only one option for contacting the customer support team, which is via email. However, Scratchee is clearly working hard to ensure all its users’ issues are sorted out as soon as possible, as shown by the solid reply time of 24 hours. This might not seem that great, but it is much faster than we are used to seeing.

On top of this, the casino’s FAQ page is clearly well-developed, allowing newcomers to solve a range of common issues without needing to get in touch with the support team.

Score: 17/30

Responsible Gaming Measures

Unfortunately, we were unable to find any Responsible Gambling tools. Whichever way you look at it, this is not a good look.

Score: 0/25

Final User Experience and Customer Support: 51/100

Playing on Scratchee’s website was a unique experience. It’s clear that the casino is going for a specific target audience, and we have to say it does this well, even if this results in far fewer games being offered.

However, the casino still needs to sort out key areas of its offering if it is to get our seal of approval. We especially can’t look past the lack of Responsible Gambling tools, as this puts players who struggle with self-control at greater risk of developing problematic behavior.