Moozi Casino is a Sweepstakes casino with a critical difference: instant payouts. In a sector that is well-known for painfully slow payouts, Moozi’s big selling point is that your redemptions hit your account within minutes.

The secret sauce seems to be forcing everybody to go through full Know Your Customer compliance checks before they play. That will annoy some people, but if that’s the price they have to pay for instant payouts, then it might be worth it.

This is a new casino from a new operator, and there’s a lot to like about their first effort. It’s a Sweeps casino, but the game selection, payout speed and a few other key traits make it look and feel much more like the best crypto casinos. There is a huge selection of slots, and the other main games are fast, simple crash games, mines, instant wins and the like..

Now, Moozi launched in September 2024, and parts of the site still feel hopelessly unfinished, particularly the table games section. But there are so many good things here that we’re willing to give Moozi the benefit of the doubt on some fundamental flaws and assume things are only going to get better.

Licensing and Legal Compliance

Moozi Casino is Moshy Gaming LLC’s first major gig. The parent company was formed in November 2023, and the website only launched in September 2024, so don’t go looking for a huge track record.

It’s a sweepstakes casino, so there is no major gaming license, but the company is properly registered in Delaware and seems to be playing by the book. Due to local legislation, residents in Washington, Idaho, Michigan, and Nevada can’t access the website.

Other casinos have been far more aggressive in blocking states that have bared their legal teeth with the sweeps model. Moozi has followed the letter of the law and is available anywhere Sweeps casinos are technically legal.

Score: 17/20

Encryption and Security

The basic security measures are all in place, including industry-standard SSL encryption, so your data is protected. Full Know Your Customer compliance from the off, as before you can even buy a coin package, makes identity theft a little bit harder, and geolocation tech is another protective layer.

There have been no publicly recorded hacks or data breaches at Moozi Casino, and the top-tier game providers all submit their games for regular testing. You can also sign up with your Google and X accounts, which is another small trust signal.

The Facebook page warns customers not to click on random links and hand over information, which ties in with a couple of user complaints we found on Trustpilot about unauthorized charges. Phishing attempts on the Facebook page would be really bad, and Moozi needs to keep on top of that.

Score: 14/20

Reputation & Customer Reviews

Most players love Moozi Casino, and the reviews are outstanding for such a young casino. A 4.0 on Trustpilot with 67% 5-star reviews out of more than 350 is hard to do. People love the game selection, but the fast payouts have marked this casino apart, and that’s food for thought for its competitors.

Other giant green flags include consistent praise for the customer service team, and Reddit is full of ‘Moozi is legit ‘ style commentary. The instant payouts, great slots selection, and fair games that give you a great chance to win all get a mention.

The Moozi Casino player feedback couldn’t get much better, apart from a few claims of unauthorized charges on cards that we would like to see resolved. That’s a bad one, but everything else is so good that we think this could just be a failure to moderate the Facebook page, which does look to have attracted some bot-style scams.

Score: 32/40

General Terms

There are no huge surprises in the Moozi Casino terms and conditions, and we like the fact they’re very clear about the 18+ age requirements and the banned states. If we’re going looking for issues, then the dispute clause is seriously broad and also includes a pretty binding arbitration clause that waives your right to get involved in class action lawsuits.

We’d like to see clearer rules regarding non-US residents, too, as the whole site is geared towards sweepstakes laws and yet there aren’t any defining regs excluding non-US players.

Score: 16/20

Like most Sweepstakes casinos, the bonus culture lies at the heart of the Moozi experience. These aren’t the biggest bonuses you’ll see in the wild, but they are more than enough to get you started.

Welcome Bonus

The Moozi no-deposit bonus of 20,000 Gold Coins and 1 Sweep Coin is solid enough for the free-play merchants, and it will give you a taste of the casino. They’ve not been overly generous with the single sweep coin, but it will just about get you started.

When it launched in September 2024, the Moozi Casino no-deposit bonus was 50,000 GC and 5 SC, but that’s not happening anymore. As for the lack of a Moozi Casino first deposit bonus, we don’t get that either. This is one of the only Sweeps Casinos we’ve seen that don’t give any meaningful bonus when you become a paying customer, and it’s something they need to fix.

Score: 19/30

Ongoing Promotions

The Daily login bonus claims to be progressive and is one day out of five. Log in every day for four days, and 3000 GC and 0.3 SC will hit your account. On day five, that rises to 4000 GC and 0.4 SC.

So, all you need to do is turn up every day, and you’ll boost your bankroll with 16,000 GC and 1.6 SC every five days. That’s a solid playing fund and a chance to win big. We tested it, and it’s as simple as logging in: there really isn’t anything more to it.

There’s also a great referral bonus scheme, which starts with 10,000 GC and 1 SC and scales to 500,000 GC and 5SC for the 10th qualifying referral.

Score: 18/25

Loyalty Program

Moozi Casino runs a tiered loyalty program that you enter as soon as you sign up, and it goes from the basic Bronze through to the Black-level membership. As you level up, you’ll get a bigger daily login bonus, discounts on coin packages, free Gold Coins with every coin package purchase, and access to more advanced customer support.

The Diamond and Black package includes access to special events and increased benefits. It’s a solid VIP Program.

Score: 18/25

Wagering Terms and Conditions

The Moozi Casino wagering requirements are fantastic, with a simple 1x playthrough demand, but you will need to accumulate 100 SC and play through at least once to redeem them.

Score: 18/20

Purchase Methods

Moozi’s deposit methods are fairly simple. You can choose Visa, Mastercard, or bank transfer, and that’s about it. We’d love to see more payment options, but Moozi has mastered the art of instant redemptions, and the limited choice might well make that possible.

There’s an almost infinitely variable slider, which means you can spend as much or as little as you want between $5-$5,000. You can spend $5 to get 50,000 GC and 5 SC, $10 for 120,000 GC and 12 SC, and $50 for 500,000 GC and 50 SC. You can also spend $5,000 for 50 million Gold Coins and 5000 SC.

Before you pull the trigger on the standard package, though, check the special offers beneath. When we checked, there was a $3 package with 70,000 GC and 7 SC.

Score: 14/20

Redemption Methods

You’re basically limited to a bank transfer. Officially it takes 1-3 days, but that’s not the real world result and the forums are full of people in shock and awe that the money hits their account within the hour after the redemption. When we tested the system, our experience was exactly the same – the money was there in minutes.

That’s a game-changer for the industry, and we like to think some big names are studying Moozi Casino’s process and figuring out how to copy it right now. If not, they should be.

Score: 15/25

Transaction Security and Fairness

This is a tough one, as Moozi has built a great reputation for speedy payouts that could set industry standards. But there are also reports of unauthorized charges on players’ cards. So when it works, the Moozi Casino system is absolutely flawless, and we suspect those unauthorized charges might be the result of phishing attacks.

Again, we’re giving Moozi the benefit of the doubt here based on everything we have read on the user forums and seen for ourselves with the gaming process. The KYC process is rigorous, the site security is on point, and we think Moozi is doing business the right way.

Score: 17/25

Final Payment and Transaction Score: 56/75

Website Design & Navigation

The overall look and feel of the site are good on any device, and we tested it on Android, Apple, and desktop devices. The maroon background and contrasting orange menus and text provide a great contrast, and it’s easy to use.

But the layout sucks. The Lobby is one massive section that contains many subsections for slots games, crash games, and table games, which are buried right down the bottom underneath more than 30 categories. If we weren’t looking, we’d never have found them.

The Lobby needs more structure and better filters, while the menu on the left needs more categories.

Score; 17/25

Mobile Gaming

There is no mobile app, but the site is responsive, your login works across multiple devices, and you’re not limited to your phone or tablet. So, this can be a better setup if you want to play slots on your desktop.

Score: 16/20

Customer Support

The live chat system is solid you’ll normally get a response within 5 minutes and the real user reviews we found sing the praises of the customer support team for the most part.

There are a few comments about patchy support and general promises to escalate verification problems to a mystery team with no follow-up, but that isn’t unique to Moozi. When we posed a simple question to the team, they were helpful and responsive, and we had our answer within minutes.

There is also an email option at support@Moozi.com if you have a more complex issue or need to send supporting documents. The response time there tends to be between 6-12 hours.

Before you get there, a comprehensive FAQ answers most of the basic questions and saves you time.

Score: 24/30

Responsible Gaming Measures

Moozi has also embraced Responsible Gambling, and you can access a series of responsible gaming tools through your account profile. They include deposit limits, reminders, and time limits, although you have to request cooling-off periods and self-exclusion in writing through email support.

For a Sweeps casino, this is a solid commitment to responsible gaming, and that’s good to see.

Score: 19/25

Final User Experience and Customer Support Score: 76/100

Moozi Casino is a breath of fresh air in the social casino sector and seems to combine the best elements of a crypto casino with the social casino set-up and old-school banking methods. We love the fast payouts and think that is a siren call for the whole industry, and we love the instant win games.

There is still work to do here and Moozi has to decide what it wants to do with the table games section. It also needs to stay on point with the customer service and social media side, but on the whole we are giving a big thumbs up to Moozi and we think you should give them a try.