Chanced Casino may be a relatively new sweepstakes casino, as it only launched in 2023, but it was one we enjoyed testing.

The casino is operated by Gold Coin Group LLC, the same company behind Punt.com, and is able to offer players 800+ exciting games from industry leaders like NetEnt and Nolimit City.

What stood out most, though, was the redemption speed. With a debit card, players can often see prize payouts in just minutes, which is much more than can be said for many of its competitors. You’ll need at least 100 Sweeps Coins for this, but this is in line with the industry standard.

Licensing and Legal Compliance

Chanced Casino is significantly restricted in its availability, as players from Connecticut, Delaware, Idaho, Kentucky, Louisiana, Michigan, Montana, Nevada, New York, Washington, and West Virginia are unable to access the casino website.

The minimum age to play is 21, which is significantly higher than the industry standard for sweepstakes casinos.

Score: 14/20

Encryption and Security

The Chanced website is kept secure due to SSL encryption software.

As many casinos use SSL encryption to protect their website, this demonstrates the software’s usefulness in preventing security breaches.

Score: 20/20

Reputation & Customer Reviews

Chanced’s Trustpilot reputation is very good, as it has a high 4.2-star average rating based on over 1,200 reviews. Of these reviews, 73% are 5 stars.

That said, we were disappointed by the fact that Chanced hasn’t replied to any negative reviews. Even though the 1-star and 2-star reviews only account for 18% of the total, the casino should still address players’ concerns.

Score: 35/40

General Terms

Chanced operates on a dual-currency system where Gold Coins serve as your fun-play credits for casual gaming, while Sweeps Coins open the door to redeemable rewards.

As they have provable value, you can’t buy Sweeps Coins. Instead, you can only receive them as a bonus or reward for purchasing Gold Coins. The platform will also credit you with daily free-to-play and premium currency rewards, so you never have to spend anything if you don’t want to. This is why Chanced, like most sweeps sites, doesn’t require a traditional gaming license.

The issue comes with wagering requirements. Standard Sweeps Coins have a 1x rollover, but those earned through giveaways need to be wagered an incredible 10 times before they become eligible. Even worse, many games don’t count toward playthrough, including Roulette, Baccarat, Dice, Mines, Teen Patti, Limbo, and all Dare2Win titles.

Score: 10/20

Final Trust & Safety Score: 79/100

Welcome Bonus

New players at Chanced Casino all receive a no deposit bonus of 10,000 Gold Coins, with 2 Sweeps Coins being awarded after they have completed small tasks. Although this is slightly inconvenient, it does help keep players engaged with ongoing promotions.

Besides the free no deposit bonus, Chanced Casino also allows new players to top up their account balance right from the start, with a decent first purchase bonus offer of 250,000 Gold Coins and 25 Sweeps Coins for $19.99.

Score: 20/30

Ongoing Promotions

Chanced’s selection of ongoing bonuses isn’t anything special, but the casino is still able to offer a Daily Login bonus, a Mail-In bonus, and a Referral bonus.

Chanced Casino is determined to keep players coming back for more, and this is evident from the progressive Daily Login bonus, which can climb as high as 20,000 Gold Coins and 1 Sweeps Coin after 5 days.

The Mail-In bonus is also among the most generous we’ve encountered at 5 Sweeps Coins, although the caveat here is that this may take a while to be credited to your account.

Finally, Chanced casino makes a Referral bonus of 100,000 Gold Coins and 15 Sweeps Coins for every friend who signs up with your link. However, it’s important to note that this isn’t guaranteed, as they will need to spend at least $20 for you to get this prize.

Score: 20/25

Loyalty Program

All players at Chanced can benefit from a tiered VIP Program, with improved benefits on offer to players who make the effort to climb the ladder, so it’s definitely worth the effort it takes.

Score: 25/25

Wagering Terms and Conditions

The wagering T&Cs at Chanced Casino are not what we expected at all. Although most bonus Sweeps Coins come with a 1x wagering requirement, Sweeps Coins from giveaways require an incredibly high 10x playthrough.

This is bad enough in its own right, but it gets worse when you realize that a good few games don’t contribute to the playthrough requirements, including Dice, Roulette, Limbo, Baccarat, Mines, Teen Patti, and all Dare2Win games. This exclusion applies to both the standard and live dealer versions as well.

Cash Prizes are the only form of redemption supported here, and in line with the industry standard, players need 100 Sweeps Coins for a redemption request.

Score: 17/20

Final Bonuses and Promotions Score: 82/100

Deposit Methods

Chanced Casino offers a decent spread of payment options to its players, with Visa, Mastercard, and American Express all available alongside Discover and Bank Transfers.

As well as this, there are an incredible 14 Gold Coins bundles for players to choose from, starting at just $5 and going up to $2,000,000. This gives players plenty of scope to choose the bundle that is right for them, especially as they all come with a Sweeps Coins bonus attached.

Score: 18/20

Withdrawal Methods

Bank Transfers and Debit Cards are the only supported redemption methods at present, and you’ll need at least 100 Sweeps Coins to make a request.

However, waiting times can vary greatly. With standard Bank Transfers, players face a wait of up to 3 days to get their hands on their winnings, but this drops to just minutes when making a Bank Transfer via a Debit Card.

In line with the industry standard, players can redeem 10,000 Sweeps Coins a day outside of Florida, where the limit drops to 5,000.

Score: 15/25

Transaction Security and Fairness

There is no question as to whether or not Chanced Casino plays fair, as the casino is compliant with all the necessary laws.

Unfortunately, Chanced loses a number of marks due to the fact that giveaway Sweeps Coins come with a very high 10x wagering requirement that makes redemptions difficult. On top of this, some games aren’t eligible for contributing to this requirement.

Yet, the good news is that there are plenty of alternatives for players to acquire free premium currency and play games.

Furthermore, the transactions are also kept secure by trustworthy payment methods, as well as the casino’s own SSL encryption software.

Score: 20/25

Final Payment and Transaction Methods Score: 53/70

Website Design & Navigation

Chanced prioritizes functionality over flashy extras, and this decision has paid off. The website is easy to use, and this doesn’t just apply to the ease of getting around, but also to the fact that the website’s color scheme doesn’t hurt your eyes.

The ease of access on the casino website is due in no small part to the collapsible left-hand-side menu that contains a number of shortcuts, and the wallet that is easily accessible at the top of the page makes switching between Gold Coins and Sweeps Coins very straightforward.

Score: 22/25

Mobile Gaming

The site runs smoothly on mobile browsers, so players can expect the same quality experience as their desktop counterparts.

However, the mobile casino experience is let down by the absence of a mobile app. This is something players have come to expect from an online casino, especially in this day and age.

Score: 12/20

Customer Support

Chanced Casino has gone to great lengths to ensure its customer support offering is as good as possible. An email option is available as standard, but players can also benefit from the 24/7 Live Chat that offers rapid responses, as well as a phone support line. The latter is an especially welcome sight, as not many sweeps casinos make a phone line available, let alone one that can be accessed for all queries.

The FAQ section deserves special praise as well. Far from the small, tokenistic attention we’re used to seeing here, Chanced Casino has provided information on a wide range of topics that cover all the main queries that a newcomer to the site may have.

Yet, it’s worth noting that their social media channels aren’t for proper support, as they instead appear to be used for promo codes and updates.

Score: 27/30

Responsible Gaming Measures

Chanced Casino’s range of Responsible Gambling tools is in line with what you’d expect to find at most sweepstakes casinos. Players can temporarily self-exclude for anywhere from 24 hours to 3 months, while players who need longer breaks can self-exclude from 6 months up to 5 years.

Unfortunately, you can’t permanently close your account, which seems like a significant oversight.

However, the good news is that Chanced Casino allows players to restrict their spending habits, which can be a useful tool in forcing players to stick to a manageable budget.

Score: 22/25

Final User Experience and Customer Support: 83/100

Chanced Casino is a strong pick if you’re into Slots and want to get your winnings in a timely manner. We also have to praise the customer support, which goes beyond what we’re used to seeing from a sweeps casino.

However, there are improvements that definitely need to be made. The 10x playthrough requirement might not apply to all Sweeps Coins, but it shouldn’t even be there in the first place. What’s more, the RTP rates of some games need to be increased to bring them in line with the industry standard, as attracting players will be a hard sell otherwise.

Still, on balance, Chanced Casino has more strengths than weaknesses, so it’s definitely worth trying out.