The Sun Vegas Casino Review 2020

4
/5
reviewed by: Andrej
Deposit Bonus
100% up to £300
Deposit with
  • Skrill - Moneybookers
  • Paypal
  • Paysafecard
  • Visa
  • Owned by News Group Newspapers Ltd
  • Supports PayPal Payments
  • A Playtech Casino
  • New Casino, launched in 2019
  • secure and safe
  • independent expert
100% bonus up to £300 on your first deposit · New Customers Only · Min Deposit £10 · 50x WR · Offer must be accepted within 72 hours. Bonus Valid for 30 Days · Max bet restrictions apply · Bonus can't be withdrawn. Bonus can only be spent on Slot Games · Skrill/Moneybookers and Neteller are not valid for this promo · Real money balance can always be withdrawn. 18+ Begambleaware.org. T&Cs apply

Here is a list of casinos that do accept players from USA

The Sun Vegas casino - More Than Just a Tabloid

When you think of The Sun, you probably think of things like outrageous headlines, celebrity gossip, or maybe even the Page Three girls, but as of 2019, The Sun is also a brand-new UK online casino. Continue reading out The Sun Vegas Casino review to find out why we think this could be the next up-and-coming UK casino, as well as what we think needs improving. 

The Sun Vegas Welcome Bonus - High Wagering Requirements

At face value, the Sun Vegas welcome bonus looks great. 100% of your first deposit matched between £10 and £300. Looks like it would be good for more casual players as well as more dedicated players. It even seems pretty friendly to online casino newbies.

The Sun Vegas Welcome Bonus

100% up to £300

100% bonus up to £300 on your first deposit · New Customers Only · Min Deposit £10 · 50x WR · Offer must be accepted within 72 hours. Bonus Valid for 30 Days · Max bet restrictions apply · Bonus can't be withdrawn. Bonus can only be spent on Slot Games · Skrill/Moneybookers and Neteller are not valid for this promo · Real money balance can always be withdrawn. 18+ Begambleaware.org. T&Cs apply

That is, of course, until you read the terms and conditions. The wagering requirement, in particular, makes it unlikely that most players will be able to redeem their bonus funds. Players need to wager 50x their deposit AND their bonus, which effectively means 100x the bonus amount. This means that in order to redeem a £10 bonus, the minimum bonus amount, you need to wager £1000 in 30 days. Redeeming the maximum amount of bonus funds available (£300) would require a player to wager £30,000 in 30 days. 

The wagering requirement being on the high side isn't the only obstacle, though. The maximum wager amounts make it difficult to redeem the bonus funds too. If you make your first deposit using a desktop system, such as a Windows PC or a MacBook, your maximum wager amount is just £5. If you make your first deposit on a mobile device, though, such as an android phone or an iPad, this luckily doubles to £10

The game weighting for the Sun Vegas welcome bonus is also more restrictive than we're used to seeing. Slots count 100% towards wagering requirements, with the exception of those slots listed in the next subsection, those slots only count 10% towards redeeming your bonus. No other type of game counts towards redeeming your bonus at all

Welcome Bonus Key Terms and Conditions

  • 18+, New users residing in the UK or Republic of Ireland only
  • Minimum qualifying deposit: £10
  • Restricted payment methods: Skrill, Neteller
  • Maximum bonus amount: £300
  • Wagering Requirement: 50x deposit + bonus,
  • Maximum Wager Amount:
    • 1st deposit made on desktop: £5
    • 1st deposit made on mobile: 10
  • Time allotted to redeem bonus: 30 days from date bonus is accepted
  • Game weighting applies:

Slots (except for selected slots)

100%

Selected Slots:

A Night Out, Alchemists Lab, AP McCoy: Sporting Legends™, Captain's Treasure, Classic Slot (Reels), Desert Treasure, Diamond Valley, Dr. Lovemore, Easter Surprise, Football Rules, Fortune Day, Gaelic Luck, Goblin's Cave, Golden Tour, Halloween Fortune, Highway Kings, Jungle Boogie, Lotto Madness, Neptune’s Kingdom, Ocean Princess, RAY Numerokeno, Reel Classic 5, Ri Ri Jin Cai, Safecracker, Santa Surprise, Sinbad’s Golden Voyage, Skazka Pro, Spud O'Reilly's Crops of Gold, Sultan’s Fortune, Triple Profits, Tropic Reels, Ugga Bugga, Wild Gambler, Zhao Cai Tong Zi, Golden Tour, Football Fans, Tiger Claw, Alien Hunter, Highway Kings Pro, Santa Surprise, Funky Monkey, Great Blue, Penguin Vacation, Age of Egypt

 

10%

All other titles

0%

  • Bonus funds are not withdrawable
  • Full T&Cs apply.

Deposit Bonus Bonuses

  • The Sun Vegas Casino Logo
    4
    /5
    Deposit Bonus
    100% up to £300
    100% bonus up to £300 on your first deposit · New Customers Only · Min Deposit £10 · 50x WR · Offer must be accepted within 72 hours. Bonus Valid for 30 Days · Max bet restrictions apply · Bonus can't be withdrawn. Bonus can only be spent on Slot Games · Skrill/Moneybookers and Neteller are not valid for this promo · Real money balance can always be withdrawn. 18+ Begambleaware.org. T&Cs apply
    Details

Bonuses for Existing Players - Loyalty Points

You won't find tons of regular bonuses at Sun Vegas like you might at some other casino sites, though they do have a great player loyalty scheme in place. Every £10 real money bet you make earns you 1 comp point. After you've accumulated a number of points, you can convert them into money.

Interestingly enough, the amount of comp points you accumulate is directly tied to their VIP programme, according to their Loyalty Points page. And VIP membership will affect the rate at which you accumulate comp points. 

While we'd like to see more promotions and bonuses from Sun Vegas casino, the loyalty points programme is something that long-term players can definitely reap rewards from. 

Is The Sun Vegas Casino Safe?

One thing that all the online casinos listed on our site have in common is that they're safe, regulated, and reliable, and The Sun Vegas Casino is no exception. Their site is 256-bit SSL secured, meaning that it's extremely difficult for a third party to penetrate. The fact that The Sun Vegas is licensed by both the UK Gambling Commission (UKGC) and the Alderney Gambling Control Commission is another thing that should help put players' minds at rest.

What this means is that The Sun Vegas casino needed to prove that their site is fair and safe to two different licensing authorities. The UK Gambling Commission is renowned for being a strict licensing authority and giving operators plenty of hoops to jump through in order to both obtain and retain their licensed status. Saying that, though, I'd prefer it if The Sun Vegas provided some form of external certification, such as eCOGRA certification, as that would be the ultimate proof of fairness.

Payment Methods - All Our Favourites

The Sun Vegas have made sure that their players have easy and convenient ways to get their funds in and out of their online casino site. The list is far from exhaustive, but the team at The Sun Vegas have focused on making sure that all the UK's top-rated payment methods are available.

Deposits are mostly instant, and there are no processing fees involved. You can place deposits with your VISA and MasterCard debit cards, as well as e-wallets like Skrill, Neteller, and even PayPal!

While I'd love to see payment methods like Google Pay and Apple Pay join the list at some point, I was thrilled to see that The Sun Vegas accepts PayPal as both a deposit and withdrawal method. PayPal is possibly the most asked-for payment method for UK players, and it's great to see that The Sun Vegas is clearly listening.

The Sun Vegas Casino Withdrawal Times

Withdrawal Method:

Withdrawal Time:*

Debit Cards

4 - 7 business days

PayPal

1 day

Skrill

1 - 2 days

Neteller

1 - 2 days

* Not including Withdrawal Pending Period

Withdrawal Pending Period for All Withdrawals - 1-3 days

One area I think that The Sun Vegas Casino could definitely improve on is their withdrawal time. When withdrawing to a debit card, a player can end up waiting a maximum of 10 days for their funds, which is just way too long. We've seen this with a few other casinos too, but the internal processing time that The Sun Vegas allow themselves seems a little excessive. 

Other than that, though, we're really happy with the payments at The Sun Vegas. There are no withdrawal fees to pay, so players can rest assured that they're getting everything they're owed.

Pro Tip! When using e-wallets like PayPal and Skrill as withdrawal methods, make sure to be aware of any fees associated with transferring funds from your e-wallets to your bank account that your e-wallet of choice may levy.

Deposit Options

  • ApplePay
  • Bank Transfer
  • Debit Cards
  • Paypal
  • Paysafecard
  • Skrill - Moneybookers

Withdrawal Options

  • Bank Transfer
  • Debit Cards
  • Paypal
  • Skrill - Moneybookers

Accepted Currencies

  • EUR - €
  • GBP - £

The Sun Vegas Casino Games Library - PlayTech Reigns Supreme

If you're a fan of PlayTech games, then The Sun Vegas is the casino for you. All of Playtech's biggest and most well-known titles are here, such as the ever-expanding Age of Gods series of games and their many Hollywood and TV tie-in games.

If you're looking for some online casino stables, however, then that's a different story. The legendary Starburst by NetEnt, Book of Dead by Play'NGo and more are nowhere to be found. However, Playtech's library of games should have rough equivalents to any of your favourite games that may be missing. For instance, while you won't find Book of Dead, or Simsalabim, there are plenty of other Ancient-Egyptian-themes slots for you to play, like Cleopatra and Eyes of Horus.

The jackpots selection is decent, but again, don't expect to see Mega Moolah by MicroGaming or Mega Fortune by NetEnt. You will, however, still have tons of options to choose from, like Age of Gods: God of StormsGladiator Jackpot, and Jackpot Giant, with several of those going beyond the million-pound mark.

They have a decent amount of table games on offer, with different variations of roulette, blackjack, and video poker, as well as games like craps and Keno. If you're a fan of casino games, then The Sun Vegas is likely the online casino for you. 

UI & UX at The Sun Vegas Casino - A Good Start

At it's most basic level, the user interface at The Sun Vegas works. Games are split into larger categories that are easy to understand, arranged in rows of 5 to make it easy to take in a decent amount of information at once, there are some sub-category filters than can be used, and there's a search function that searches across all categories.

It's easy to find games when you're looking for specific titles, but there's one thing that doesn't quite hit the spot for me. I don't think it's very easy for players to discover new games. When you consider that The Sun Vegas library doesn't feature some of the most popular games in the industry, this becomes a problem

Heading to the "Slots" category presents you with something that initially looks tidy and manageable. You initially see 10 'Featured' games, then 10 'New' games, then 10 'Jackpot' games (despite jackpots having their own section), and then just 'All Slots'. When it comes to 'All Slots', which is clearly a behemoth of a section, there are only two ways to organise them: alphabetically or by most popular.

Again, this isn't a dealbreaker. The UI, by and large, works. However if users could select different themes (e.g. Movies, Ancient Eypt, Space, TV Shows, etc.), then I think it would be easier for players to find alternatives to the popular games missing from The Sun Vegas' library. While it might not exactly be a small task for the team at The Sun Vegas to tag all their games and add these themed filters, I think it could make a world of difference to their players.

Baccarat
Bingo
Blackjack
Craps
Keno
Live Dealer Baccarat
Live Dealer Blackjack
Live Dealer Roulette
Lottery
Poker
Progressive Slots
Roulette
Scratch Cards
Slots
Special Events
Table Games
Video Poker

The Sun Vegas Mobile Casino Experience - Great!

Android
Blackberry
No Download
Windows
iPad
iPhone
tablet

The Sun Vegas provide their players with a mobile experience that's pretty solid, especially when considering how new this online casino is. While there aren't any native iOS or Android apps available just yet, The Sun Vegas casino works exceptionally well on mobile and tablet browsers. 

Even when on desktop, the vast majority of games have a little icon in the lower-left corner indicating that they're mobile compatible, so almost any game you play on the desktop site is available for you to play on the go or while out and about. 

The site scales exceptionally well when on a smaller screen, and there isn't anything we could do on desktop that we couldn't do on mobile, so that's great news for players who, like me, like to play on a phone or tablet while sitting on the sofa or lying in bed. 

Live Casino Tables - PlayTech Once Again

The Sun Vegas gives their players a decent amount of options in their Live Casino section, and all of their tables are run by PlayTech Live. There are different variations of both roulette and blackjack, like Age of the Gods RouletteEuropean RouletteKingdoms Rise Blackjack, and more, and there's no glaring omissions in terms of games variety.

What I didn't see, however, were any VIP tables available. While this might not matter much to casual punters, VIP players generally tend to be given exclusive tables with higher stakes at many other online casinos. 

To end on a more positive note, though, all of their live casino tables are mobile compatible, meaning players aren't chained to a laptop or desktop. This is a something I particularly appreciated, as I'm the kind of player who likes to play the tables while on the sofa, or in bed before going to sleep, so I love being able to use my phone or tablet and not needing to drag my MacBook to bed with me.

Does The Sun Vegas Casino Have A VIP Club?

Yes, The Sun Vegas does have a VIP club, and like many other online casino sites out there, details about it are extremely hard to come by. Usually, when this happens, what I do is start talking to the customer service representatives via live chat, but for reasons you'll see in the next section, that wasn't possible with The Sun Vegas. 

What we do know is the following:

  • The Sun Vegas Casino has a VIP Club
  • Entry into the VIP Club is tied to the number of comp points you've earned
  • There don't seem to be any VIP-exclusive live casino tables
  • The VIP Club likely has multiple VIP levels
  • The higher your VIP level is, the easier it will be to earn comp points

Efforts to get more information about the VIP club were, ultimately, fruitless. What we definitely know is that to be considered for the VIP programme you need to be a regular player generating a steady stream of comp points.

Customer Support - No Live Chat!

Generally, when it comes to reviewing new casinos, their customer support options are usually an FAQ section, an e-mail address, and a live chat service that may or not be running 24/7. At The Sun Vegas, however, things are a little different. Instead of a live chat service, players have access to a toll-free customer support phone number which is available 17 hours a day, 7 days a week.

The Sun Vegas does, technically, have an FAQ section. But let's be real, nothing good starts with the word "technically" used like that. The Help section only really helps you set up an account and place a deposit, two things which players rarely need help with. The rest of the help section is just their terms & conditions, privacy policy, cookies policy, and responsible gaming policy. This means if you've signed up, made a deposit, and then hit a snag, the "Help" section won't be any help.

I'm generally really pleased when an online casino offers customer support over the phone, but the lack of live chat was a bigger blow than I was expecting it to be. There are times when you need to pick up a phone and get an immediate response from a real human voice, there are times when sending an email and waiting for a response is enough. What I realised when reviewing The Sun Vegas, is that there's also an in-between. There are times when you don't want to be stuck on the phone listening to call-holding music, but need an answer relatively soon, and that's where live chat fits perfectly. Hopefully, we'll see The Sun Vegas add it to their list of contact methods in the near future. 

The Sun Vegas Casino Contact Details

  • Phone Number: 0800 52 000 25, 08:00-01:00 GMT, Mon-Sun
  • Live Chat: N/A
  • Email Address: [email protected]
  • FAQs: Available, not searchable

A Slice of Vegas in the UK

You don't get much more British than having your online casino owned by The Sun. The newspaper that some argue should really be called a tabloid celebrated its 50th anniversary in 2019, marking half a century of salacious headlines, and "The Sun" adjacent products like The Sun Bingo and The Sun Vegas. This online casino is only available in the UK and Ireland, and thus their sole focus is on UK players. From the UK freephone number, to supporting the UK's top payment method, PayPal, The Sun Vegas is definitely a good pick for players in the UK and Ireland who like Playtech games. 

Featured Markets

  • Ireland
  • United Kingdom

Excluded Countries

  • Afganistan
  • Aland Islands
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antarctica
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bonaire, Saint Eustatius and Saba
  • Bosnia and Herzegovina
  • Botswana
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Comoros
  • Congo
  • Congo, The Democratic Republic of the
  • Cook Islands
  • Costa rica
  • Cote d'Ivoire
  • Croatia
  • Cuba
  • Curacao
  • Cyprus
  • Czech republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Heard Island and McDonald Islands
  • Holy See (Vatican City State)
  • Honduras
  • Hong kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Iraq
  • Isle of Man
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kyrgyzstan
  • Lao People's Democratic Republic
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libyan Arab Jamahiriya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Micronesia, Federated States of
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherland Antilles
  • Netherlands
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • North korea
  • Northern Mariana Islands
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestinian Territory
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Reunion
  • Romania
  • Russia
  • Rwanda
  • Saint Bartelemey
  • Saint Helena
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Pierre and Miquelon
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Sint Maarten
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Georgia and the South Sandwich Islands
  • South korea
  • South Sudan
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Svalbard and Jan Mayen
  • Swaziland
  • Sweden
  • Switzerland
  • Syrian arab republic
  • Taiwan
  • Tajikistan
  • Tanzania, United Republic of
  • Thailand
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United States Minor Outlying Islands
  • Uruguay
  • USA
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • Virgin Islands, British
  • Virgin Islands, U.S.
  • Wallis and Futuna
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe

Soak up the Sun at The Sun Vegas Casino

The Sun Vegas casino may still be working out a few kinks, but with an online casino site this new, that's to be expected. There are lots of things this UK online casino gets right, though, such as their payment methods selection, and their user interface. They may not have live chat just yet, or weekly promotions, but they have a decent library of table games, a good variety of live casino tables, and are fully mobile compatible, so we recommend giving them a shot while they're still young and taking advantage of that great loyalty rewards system.

Pros

  • Good selection of table games
  • Good selection of live casino tables
  • Relatively easy to navigate
  • Freephone UK customer support number available 17 hours a day
  • Mobile-friendly

Cons

  • No live chat
  • Missing some top games from other publishers

FAQs

🤔How does The Sun Vegas online casino work?
All you need to do is sign up by providing some personal details, make a deposit using one of the payment methods they support, and you're good to go. The Sun Vegas casino has a wide variety of games to choose from, including slots, table games, jackpots, and even live casino tables. All you need to do is make sure that you read the terms and conditions of the welcome bonus before you get started, and you're good to go!
💸Does The Sun Vegas Casino accept PayPal?
Yes, The Sun Vegas does indeed support PayPal deposits and withdrawals. While they also have other payment options, including other e-wallets, the inclusion of PayPal is always seen as a good indicator of a decent UK casino. There are no extra fees to be paid if you deposit or withdraw using PayPal at The Sun Vegas, though do be aware that PayPal levy their own fees for moving funds out of PayPal and into your bank account.

Summary Table

The Sun Vegas Casino Review Overview
The Sun Vegas Casino AVG
Evaluation: 4 4.6
Number of Bonuses: 1 1.3
Number of Withdrawal Options: 4 9.7
Number of Deposit Options: 6 18.4
Number of Currencies: 2 9.0
Number of Languages: 0 9.0
Number of Casino Games: 15 12.8
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 248 117.7
License Score: 5 7.9
Number of Softwares: 11 19.1
Popular Slots Covered: 42.5 % 81.9 %

Licences

Softwares

Slots

List of Similar Casinos