MrPlay Casino Review 2020

3.0
/5
reviewed by: Andrej
Deposit Bonus
100% up to £200 + 100 Spins
Deposit with
  • Neteller
  • Skrill - Moneybookers
  • Paypal
  • Paysafecard
  • Part of the Aspire Global
  • Founded in 2017
  • Native App for Android Devices
  • Games From Over 30 Software Providers
  • independent expert
Terms and conditions apply. New players only. 18+. Min deposit £10. Welcome package splits over 3 deposits. 35x wagering requirements applies to match up bonus. Offer valid for 1 week. 100 spins split to 20 spins a day for 5 days. 50x wagering applies to spins. See full terms. 

Here is a list of casinos that do accept players from USA

MrPlay Casino started in 2017, and in just a couple of years managed to win the hearts of many UK casino players. A lucrative welcome bonus is what caught our attention in the first place, but we weren't disappointed even after a detailed inspection. They offer everything you can wish for, from most popular slots and table games to live casino an array of scratchcards. If you want to learn more about this online casino, check out our MrPlay casino review. We cover everything you'll need to know before making a real money deposit. 

Welcome Bonus - Up to £200 and 100 Free Spins

MrPlay Casino offers a solid welcome bonus of up to £200 and 100 free spins. However, note that you'll get those bonus funds over the first 3 deposits, while free spins come in batches of 20 over your initial 5 days in the casino. Keep in mind that you'll have to deposit at least £10 the first time, and £20 second and third time to be eligible for this promotion. 

They have probably made this welcome offer more complicated than it should be, but you'll get around it quickly after taking a look at our bonus table. 

Deposit Bonus 

Bonus Funds

1st Deposit 

100% up to £50

2nd Deposit

50% up to £75

3rd Deposit

50% up to £75

Terms and conditions apply. New players only. 18+. Min deposit £10. Welcome package splits over 3 deposits. 35x wagering requirements applies to match up bonus. Offer valid for 1 week. 100 spins split to 20 spins a day for 5 days. 50x wagering applies to spins. See full terms. 

MrPlay Free Spins Bonus  

 

Free spins 

At 1st deposit

20 FS on Starburst 

1st day after the 1st deposit

20 FS on Finn and the Swirly Spin

2nd day after the 1st deposit

20 FS on Book of Dead

3rd day after the 1st deposit

20 FS on VIP Black 

4th day after the 1st deposit

20 FS on Aloha!

MrPlay Welcome Bonus Terms and Conditions 

  • New players only
  • Min 1st deposit: £10
  • Min 2nd and 3rd deposit: £20
  • Wagering requirements: 35x bonus
  • Free spins wagering requirements: 50x
  • Wagering deadline: 21 days
  • Bonus expiry period: 7 days
  • Free spins expiry period: 1 day 
  • Max winnings of free spins: £100
  • Max bet: £4, £2.5 per line or 15% of the bonus amount 
  • Full T&Cs apply 

Wagering requirements of 35x bonus amount have become a standard these days, so we aren't surprised to see them at MrPlay casino as well. On the other hand, 50x playthrough for free spins is quite high, meaning that you'll have to put a lot of work to transform bonus spins into withdrawable winnings.

Slot enthusiasts would be much happier if this number were a bit lower, but we are aware that special offers like free spins and no deposit bonuses usually come with higher wagering requirements. One more thing to keep in mind is that you'll have to spend your free spins within just 1 day, so make sure you don't forget about them. 

MrPlay Casino Promotions For Existing Players

Most of the promotions at MrPlay Casino are seasonal offers connected to a specific event. At the time of writing this review, there were a few of the holiday promos available, such as Easter Mystery Bonus Hunt and St. Patrick's Day Mystery Prize Hunt. MrPlay also doesn't hesitate to organise a promotion in collaboration with some of the software providers. For example, we noticed that they had iSoftBet slot tournaments in place. 

Having a lot of seasonal promos is great since that way players always get fresh promos to tackle. But MrPlay focused almost entirely on them and left out evergreen offers. There is a couple of reload bonuses now and there, but still, the majority of promos isn't available all the time.

It would be great if they could balance the sheet by adding a few more of the usual casino bonuses. Also, we would like them to keep their 'Promotions' page up to date, because when we came back later, St. Patrick’s Day bonus was available even in late April. 

Is MrPlay a Safe Online Casino?

MrPlay is a relatively new casino, but they have managed to acquire two of the most important gambling certificates - MGA and UKGC gaming license. On top of that, they also have an iTechLabs seal of approval, which should convince even the most suspicious players that their games are 100% fair and safe.  

You must be wondering how they got all those big licenses in just a couple of years? MrPlay is a part of a well-known Aspire Global group, meaning that they had the help of a skilled group of casino managers and security experts to help them along.

Apart from the legal stuff, MrPlay casino also has all the usual safety features on their website, such as the industry-best SSL encryption. It means that you can enjoy your playing time in peace, without ever having to worry about anyone tampering with your personal and financial data. 

Payment Methods - All of the Most Popular Options Available

Here you'll find a nice selection of the most popular banking options, starting from the classic ones, such as Debit Cards to a range of e-wallets, like Skrill and Neteller. We were very glad to see PayPal available since it's usually a sign of a reliable and well-equipped casino.

On top of that, this e-wallet is still one of the most used payment options among UK players. They also offer two pre-paid methods - Paysafecard and AstroPay Card, in case want to be extra safe and discrete. 

Note that you'll have to verify you're account before making a deposit. You can do that by sending some of the personal documents to the support team. This is a standard procedure, so it's very safe and straightforward. One more thing to keep in mind is that the processing time for all withdrawals is up to 48 hours, meaning that you'll have to wait at least 3 days to receive your winnings. 

Deposit Method

Withdrawal Time 

Debit Cards

6 - 8 Business Days 

Skrill

3 Business Days

PayPal

3 Business Days

Neteller

3 Business Days

AstroPay

3 Business Days

Paysafecard

N/A

  • Max Withdraw - £7.000 a month
  • Min Deposit - £10

Deposit Options

  • AstroPay AstroPay
  • Debit Cards Debit Cards
  • Neteller Neteller
  • Paypal Paypal
  • Paysafecard Paysafecard
  • Skrill - Moneybookers Skrill - Moneybookers

Withdrawal Options

  • AstroPay AstroPay
  • Debit Cards Debit Cards
  • Neteller Neteller
  • Paypal Paypal
  • Skrill - Moneybookers Skrill - Moneybookers

Accepted Currencies

  • CAD - $
  • EUR - €
  • GBP - £
  • NOK - kr
  • SEK - kr
  • USD - $

MrPlay Casino Offers a Comprehensive Games Library

MrPlay offers a well-diversified games library that covers everything from an array of slots to a decent selection of live casino games. We counted over 250 titles in their slot section, which is a decent number. They have most of the popular titles available, like Thunderkick II, Extra Chilli and Book of Dead. Apart from all the famous software providers, such as Big Time Gaming, Play n' Go and Microgaming, we also spotted games from a few smaller studios, like Rabcat.

The only thing lacking here are the jackpot slots. There are no major progressive jackpot games such as Mega Moolah, Hall of Gods or Mega Fortune, so if you're into chasing colossal wins, you may be better with some other operator.  

Table games clearly aren't in the focus of MrPlay Casino, since they don't even have a dedicated table game section on their site. There are several blackjack, baccarat and roulette games available, but you'll find them scattered under the 'Casino Games' section. It makes them very hard to find unless you know exactly what you're searching for.

On the other hand, scratchcards take an important place in MrPlay casino. They are even featured in the top menu, right next to the live casino. Here you'll find a solid offer of over 30 scratchcards, including the likes of 7th Heaven, Hit the Bank and Cash Farm. 

Baccarat
Bingo
Blackjack
Craps
Keno
Live Dealer Baccarat
Live Dealer Blackjack
Live Dealer Roulette
Lottery
Poker
Progressive Slots
Roulette
Scratch Cards
Slots
Special Events
Table Games
Video Poker

MrPlay App

Android
Blackberry
No Download
Windows
iPad
iPhone
tablet

MrPlay recently introduced a native mobile app for Android devices. So, in case you are an Android user, just head to the Google Play Store and get the MrPlay native app for free. If you own an iOS device, or you just don't like downloadable software, note that MrPlay website uses HTML5 technology, meaning that it's compatible with all portable devices. 

Playing over the web-based app gives you all the same options as on native app or desktop version of the website, including a full range of casino games and every available promotion. So, if you're one of those players who like to wager on the go, MrPlay casino got you covered. 

Live Casino Games

To enter live dealer section in the MrPlay casino, you'll have to head over to the 'Live Casino' tab in the top menu. There are over 20 popular titles, like French Roulette, Grand Blackjack, White Blackjack, Baccarat Squeeze and so on. Apart from that, you'll also find a couple of less common games, such as Dream Catcher and Football Studio. 

Microgaming products dominate this section, meaning that you can be sure that all of the titles are of top-quality. You won't find too much diversity here, but unless you' re a super experienced live casino player, this should be enough to cater all of your needs. 

User Experience 

We strongly believe that usability is one of the most important parts of any decent online casino. It's hard to have a good time when you can't find you're favourite games or a page takes ages to load. Luckily, MrPLay ticks almost all the boxes when it comes to user-experience. Website is quick and smooth, while everything you need is easy to find ether directly on the homepage or in the upper left corner menu. 

The casino games section is properly organised, but still, a few more filters would come in handy. Now you can search only by a game type and game name, so a few more filtering options would make things much easier. 

MrPlay VIP Program - Join the Exclusive Club

MrPlay Exclusive Club is a 7 tier VIP program meant for their most loyal customers. You don't have to do anything special to join the club, just play as usual. As you wager money, they'll grant you Reward Points which will open you the doors of new loyalty levels.

Rule of thumb is £40 for 1 Reward Point, but that can vary depending on the game you play. First 5 levels are available to any player who collect enough points. But the last two are reserved only for the most loyal customers, so you'll have to wait for a special invitation to become Premier and Prestige level VIP. 

You can exchange Reward Points for real money. As you climb up the loyalty ladder, you'll be getting better and better exchange rates. For example, at entry level it's 35 points for £1, while on the top level you'll need just 15 points to get the same amount of money.

As a VIP you'll also get some other benefits, like faster cashouts, birthday presents, VIP live tournaments, monthly cash backs, and so on. This is how many points you'll need to reach each level: 

VIP Level

Reward Points Needed

Reward Points Redeem Rate

New Player

/

35

Bronze 

10

30

Silver 

60

28

Gold

350

25

Platinum 

1000

23

Premium

Invite Only

20

Prestige

Invite Only

15

MrPlay Casino Customer Support

You can reach out to customer support via multiple channels, including live chat and email, but note that they aren't available 24/7. In case you get stuck, customer support will be at your disposal every day from 6 am to 11 pm.

The quickest way to get in touch with them is via live chat, but even then, don't expect to get an answer right away. We had to wait between 30 and 60 minutes for a reply. In the meantime, you can take a look at their FAQs page. It's very comprehensive, so you should be able to solve most of the smaller issues by yourself. 

Contact Details

MrPlay Casino Market - UK Focused but Available Around the World

Aspire Global runs several other popular casino brands in the UK, such as BetRegal, Casiplay and Regent Casino. So, it isn't a surprise that the United Kingdom is also one of the main markets for their MrPlay online casino. They offer a range of promotions for UK customers, as well as an exclusive welcome bonus, which we discussed at the beginning of this review. 

However, MrPlay is also a global brand that does business in several other markets. Their site is available in 5 languages, which clearly shows us how widespread this casino really is. 

Languages

  • English
  • Finnish
  • German
  • Norweigan
  • Swedish

Featured Markets

  • Germany
  • Sweden
  • Switzerland

Excluded Countries

  • Australia
  • Austria
  • Israel
  • USA

Final Thoughts

MrPlay casino offers an excellent gaming platform. They have a very user-friendly site and an array of popular casino games. However, there are some inconsistencies. For example, table games offer is slim, there are very few jackpot slots, and they have a native app only for Android. But since this is a relatively new online casino, we believe that Mrplay will improve over time. All the basic are done right, and with just a few tweaks, this could become one of the fines iGaming sites on the market. 

Pros

  • User-Friendly Interface
  • Great Loyalty Program
  • Lots of Seasonal Promotions
  • Many Payment Methods

Cons

  • No 24/7 Customer Support
  • Short Selection of Jackpot Slots
  • Lack of Game Filters

FAQs

📞 How to get in touch with MrPlay customer support?
You can contact MrPlay casino customer support via live chat or on email address [email protected] Live chat is usually the fastest way to get in touch with the support agents, but keep in mind that the average response time is around 30 minutes. Support is available every day from 6 am to 11 pm.
🎰 Does MrPlay offer live casino games?
Yes, you can play live casino games at MrPlay. They offer more than 20 live dear titles, including some of the most popular ones like French Roulette, Grand Blackjack and Baccarat Squeeze. Microgaming provides most of these games.
👑 Is there a VIP program at MrPlay casino?
Yes, there is. MrPlay casino offers a 7-tier loyalty scheme for their most dedicated customers. To climb the VIP ladder, you'll need Reward Points, which you'll be getting for wagering anywhere in the casino. Note that top 2 levels require a special invite. To learn more about the MrPlay VIP program, check out the review above.

Summary Table

MrPlay Casino Review Overview
MrPlay Casino AVG
Evaluation: 3.0 4.6
Number of Bonuses: 1 1.3
Number of Withdrawal Options: 5 9.7
Number of Deposit Options: 6 18.4
Number of Currencies: 6 9.0
Number of Languages: 5 9.0
Number of Casino Games: 14 12.8
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 4 117.7
License Score: 3 7.9
Number of Softwares: 33 19.1
Popular Slots Covered: 63.2 % 81.9 %

Licences

Softwares

Slots

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