Best Gibraltar Licensed Casinos of 2020

An Additional “Star” of Excellence, but not a Necessity

Gibraltar may not be as well known as a licensing jurisdiction as the UK or Malta, but that's for an excellent reason: it's very difficult to obtain a Gibraltar remote gaming licence. Only a small number of operators and software providers possess Gibraltar licences, and the ones who do are usually well-respected industry giants. A Gibraltar Betting and Gaming Association licence offers users a clear message: safety, trustworthiness, and excellence.

Top 3 GBGA Licensed Casinos in the UK

  1. bet365 Casino Logo
    5.0
    /5
    bet365 Casino
    Deposit Bonus
    100% up to £100
    New Casino customers only. Deposit min. £10. Applies to first deposit to Casino only. Max. bonus £100. 15x wagering (game weighting, table coverage and max. bet rules apply) on deposit and bonus to make the bonus balance withdrawable. Time limits and T&Cs apply. 18+
    Details
  2. William Hill Casino Logo
    5.0
    /5
    William Hill Casino
    Deposit Bonus
    100% up to £300 + 50 Spins
    Opt in required. New customers to Casino page only. 1x per customer. Min. Buy in £10. Bonus value 100% of Buy in. Max. Bonus £300. 40x Wagering, Max Redeemable £4,000. 50 Free Spins with x35 wagering will be awarded after the Buy in Bonus is completed, Max Redeemable £1,000. Bonus expires after 7 days. Stake contributions, player, country, currency, game restrictions and terms apply.
    Details

bet365

If you’re looking for a truly top-notch online casino, then you can’t go wrong with bet365. This was one of the very first online gambling sites ever created, and bet365 has held its spot as head of the pack ever since. They have a massive games library filled with games from tons of different publishers, some great promotions and bonuses to look out for, and a top-notch customer support team which make them an obvious front runner.

I spent a few weeks with bet365 myself, which you can read about in our bet365 casino review, and I can honestly recommend them as one of the best online casinos out there.

888Casino

888 Casino is our top pick for Gibraltar mobile casinos. 888Casino is just as good on mobile and tablet as it is on desktop. 888 Casino is also one of the safest and most trustworthy online casino sites out there, which is only further reinforced by their Gibraltar remote gaming licence. If you’re looking for a new casino site to call home, 888 Casino’s extensive list of payment methods, regular promotions, and decent software library might be enough to sway you.

888 Holdings, the company behind 888 Casino, doesn’t just possess a Gibraltar remote gaming licence, but are actually based in Gibraltar. As a founding member of eCOGRA, players have nothing to worry about when it comes to 888 Casino and player safety.

William Hill Casino

William Hill is one of the few online gambling companies that managed to transition from brick-and-mortar locations to the cloud. As one of the top online casinos in the world, it’s no surprise that they managed to meet the cut for Gibraltar’s strict licensing procedure.

UK players can even take advantage of William Hill’s proprietary payment method: William Hill CashDirect for instant withdrawals. With amazing customer support, a great selection of payment methods, and a library full of top-quality games, you can’t go wrong with William Hill.

GBGA Casinos Closely Associated with UK Casinos

The majority of big and well-established casinos had offices in Gibraltar for tax purposes, which is why these jurisdictions are closely associated. Besides taxes, almost half of the staff is located in Gibraltar and in Spain close to the border. We’re not saying that Gibraltar license is not valid, but that there might be changes, mainly due to Brexit.

As all Gibraltar casinos hold a UK license, it’s kind of redundant. The UK license is still what you should be looking for. In addition, because the UK license is mandatory, you will be protected under the UKGC rules and regulations, not the Gibraltar. Because of this, it’s safe to say that both offer the same level of safety and security.

In a way, the GBGA license served a different purpose, access to EU customers, out of the UK.

Gibraltar Online Gambling Licence after Brexit

On February 1st 2020 the UK and its territories will no longer form part of the European Union, as the result of a 2016 referendum, This means that Gibraltar will no longer be part of the European Union or the European Economic Area, and will likely no longer be part of the Single Market. How this will affect Gibraltar remains to be seen, and depends largely on what kind of exit deal the UK and the EU agree to, however many have already begun to predict the effects this might have on Gibraltar.

Firstly, it is estimated that around 60% of Gibraltar's gambling industry staff live in neighbouring Spain and commute into Gibraltar for work every day. With it being unlikely that the border between Gibraltar and Spain will remain open, this will pose a huge threat to the jurisdiction, as many companies will physically be unable to employ the amount of staff that they need. 

A larger problem for the jurisdiction would be the fact that once Gibraltar is no longer considered to be part of the European Union or the Single Market, a number of operators may be forced to relocate their headquarters. In addition to the issue of border crossing mentioned above, many online gambling companies employ people from all over the EU in a variety of different positions. If these employees no longer have the right to live or work in Gibraltar, then the companies will be forced to move elsewhere, to countries like Malta. Gibraltar is far too small to be able to provide all the human resources necessary, and there are certain positions which require employees to speak specific languages, such as in the customer support and marketing departments. 

What Does This Mean for the Players?

Likely, not very much will change for players. As we said above, only a small number of Gibraltar online gambling licence holders exist, and these tend to be large, well-established companies that will have the resources to adapt and react to the changes in the market. Unless you or a loved one work in the online gambling industry or the Gibraltar Regulatory Authority, there's no need for you to worry about this

How Trustworthy are Gibraltar Online Casinos?

As things currently stand, Gibraltar online casinos are some of the most trustworthy online gaming companies in the world, due in part to the very strict regulations imposed by the Licensing Authority. The GBGA licence logo in a casino, poker, bingo, or betting site's footer is very much a sign of quality, safety, and security. These are the main points we think make Gibraltar-licensed online gaming companies trustworthy:

  • Anti Money Laundering (AML)- every Gibraltar-licensed gambling site has to abide by the measures laid out in the Anti Money Laundering Code of Practice, which also puts them in line with the 4th EU Anti Money Laundering Directive.
  • Protection of Player Funds- The Gambling Commissioner demands that all customer transaction records are made transparent to them, and that online gaming companies keep these records for a minimum of 5 years, using storage methods that conform to national security standards. Companies also have to produce yearly audits of their accounts to the Gambling Commissioner. 
  • Game Fairness- The regulatory authority demands that every licensee have their games audited by testing houses approved by the GBGA, such as iTech Labs or eCOGRA.
  • Responsible Gambling- Every Gibraltar gambling license holder needs to make information and support readily available to their customers, as well as include self-exclusion and self-limiting tools as recommended by leaders in the Responsible Gambling world such as GamCare.

Gibraltar Betting and Gaming Association - Complaint Procedure

The GBGA is a little different than other regulatory authorities like the UKGC and the MGA, the GBGA doesn't get involved with most disputes between online casinos and their customers. The GBGA can only get involved if a casino, poker, bingo, or betting site has breached one or more terms of the 2005 Gambling Act. If a report comes in claiming that this has happened, the GBGA will then investigate.

Considering the difficulty and the cost involved in obtaining a Gibraltar online gaming license, it's extremely rare for one of the few licensees to actually breach the terms of the Gambling Act. However, if any customer suspects that this has happened, they can follow the instructions below to submit a complaint. 

How do I Submit a Complaint with the Gibraltar Gambling Commission?

  1. Start by contacting the casino directly. This should always be your first course of action
  2. If you and the casino are unable to resolve the issue, head to the Gibraltar Gambling Commission website
  3. Click to the "Contact Us" section of the website
  4. Read the provided guidelines to ensure that you are submitting a valid complaint with reason
  5. Fill out all relevant sections of the complaints form
  6. Collect any screenshots or supporting documentation that could be used to validate your complaint
  7. E-mail the complaints form and any other relevant files to [email protected]
  8. Wait between 2 and 7 days for an acknowledgement of receipt

What Happens After I Submit a Complaint to the Gambling Commission?

Once the Gambling Commission have acknowledged receipt of your complaint, they may need to ask you to provide more information or further details to help them ascertain whether they need to open an official case. If so, they will then assign a case officer who will examine the original complaint and supporting evidence, and then conduct an initial examination. Following this, the case officer will construct a proposed determination, and then finally a decision letter.

The case officer will continue to communicate with the individual who lodged the complaint throughout this process, giving them regular updates. If an operator is found to have breached the gaming act, they will be handed a penalty such as being liable for any damages caused, fines, licence suspensions, etc.

Gibraltar Online Gambling - How it Came to Be

Gibraltar is more than just an oddly shaped peninsula sticking out off the side of Spain that helps bottleneck the Meditteranean Sea. Gibraltar is a piece of UK overseas territory and is a member of both the European Union and European Economic area. The country has been acting as a regulatory body for the gambling industry since back in 1998, when the majority of online gambling happened over dial-up connection. 

The Gibraltar Gambling Act 2005

The most important piece of legislature to have passed in Gibraltar's gambling history was definitely the Gambling Act 2005. This helped really cement the country as a legitimate jurisdiction of gambling regulatory activity. This act set out clear definitions for bookmaking, betting, and gaming. Targeted and specific laws were introduced for gambling activity, and this laid the groundwork for the rules and requirements that licensees need to follow to obtain and keep their licence. 

Gibraltar's Regulatory Framework

The authority responsible for enforcing these laws is a branch of the Gibraltar government called the Gibraltar Gambling Commissioner. The Gambling Commissioner is responsible for making sure that all licensees are abiding by the laws and regulations, but they aren't the licence issuing body. The Gibraltar Licensing Authority is the regulatory organisation that actually issues the licences. There's a third governmental organisation in place, the Gibraltar Betting and Gaming Association (GBGA). The GBGA serves as the voice of the country's gambling industry, is appointed by the Gibraltar Gambling Commissioner, and is a separate entity to the Licensing Authority. The GBGA, the Gibraltar Gambling Commissioner, and the Licensing Authority all work hand-in-hand, ensuring that the jurisdiction's licensees all toe the line. This is a lot more complicated and bureaucratic than we see in countries like the UK and Malta, but Gibraltar have used this system for a while and it seems to work for them, even if it does mean that they aren't the quickest regulatory jurisdiction to respond to applications and complaints.

One particular thing to note is that the policies for land-based casinos and betting houses in Gibraltar are much stricter than their Remote Gaming Policy for online gaming. It's far easier to get licensed as an operator providing remote gambling services than it is to get licensed for a brick-and-mortar gambling business in Gibraltar. In fact, online gambling companies who wish to expand their presence in the gaming sector by introducing a land-based arm of their business have to apply for entirely different licences than they possess for remote gambling.

The Ups and Downs of the Gibraltar Gaming Industry

Just a few years after the introduction of the Gambling Act in 2005, the global credit crisis hit. Many expected Gibraltar's online gambling industry to take a massive hit, but they weathered the storm with a combination of providing favourable taxation for gambling companies, as well as Value Added Tax (VAT) exemption on gambling services, and the country's ability to attract international talent for the gaming industry's hiring pool.

Changes in UK legislation in 2014, however, left a much bigger impact on Gibraltar gaming companies. The introduction of consumption tax meant that online gaming companies in UK territories would now be subject to a 15% duty tax. In addition to the hefty new tax, it was decided that the only gambling licence that would allow operators to provide remote gambling services in the UK would be a UK Gambling Commission Licence. Gibraltar suddenly became a lot less attractive to both operators with a strong focus on the UK market, as well as operators focusing elsewhere. Both Gibraltar and the Isle of Man were hit pretty hard by this, both being UK territories. Despite Gibraltar's official complaints with the European Court of Justice, however, the consumption tax was upheld. 

Tax Policy for Gibraltar-Based Online Gaming Companies

The 15% consumption tax introduced in 2014 isn't the only tax that Gibraltar gambling companies need to worry about. All businesses in Gibraltar are subject to the Income Tax Act, which was revised in 2010 to be much stricter than its predecessor. The new minimum amount of tax that gaming companies can pay is €85,000 a year, and the upper limit is a lofty €425,000. Companies are subject to a 1% headline rate, restricted only by the minimum and the cap just mentioned. 

It's also a rule of the GBGA that gaming companies who hold Gibraltar gambling licenses provide all of their tax receipts at the end of the financial year, meaning any unpaid taxes are quickly brought to light, and could risk harsh fines or even the suspension of a gaming licence if caught trying to dodge taxes.

Gibraltar Licensing Authority - Gambling Licence Requirements

Potential licensees in Gibraltar have to jump through quite a few hoops in order to satisfy the Licensing Authority and be granted a gambling licence. A Gibraltar remote gaming license is one of the hardest gambling licences to get, and only a small number of operators actually possess one. It isn't unheard of for a company to apply for a licence and be denied. 

All license applicants are subjected to a rigorous testing and screening process, and if they pass the first round of testing, must then agree to follow the rules and regulations of the GBGA. Operators must prove that they have sufficient capital, a clear business plan, and an account with a Gibraltar-based banking institution. In addition to that, they need to divulge information about their shareholders, directors, and key employees. This is in addition to providing proof that their gambling products have been marked as compliant by an approved test house, such as eCOGRA

If an operator manages to prove all this and agrees to follow the GBGA's rules and policies, they'll be granted a Gibraltar remote gambling licence which is valid for five years.

Gibraltar Gambling License - Are there Any License Fees?

You would think that the 15% consumption tax and 1% income tax would be more than enough, but there are also annual fees that come with holding a Gibraltar remote gambling licence. The annual fee depends entirely on what type of remote gaming licence the operator is in possession of, and ranges between £85,000 and £100,000.

Gambling B2B Support Services

£85,000

Remote Gaming B2C Operator 

£100,000

Remote Betting B2C Operator 

£100,000

Other Remote B2C Gambling Products 

£100,000

 Best Software Providers Approved by the Gibraltar Licensing Authority

The number of organisations that hold a Gibraltar remote gaming licence is a small one, made up of an elite few companies who managed to get through the gruelling application process. Unlike the jurisdiction of Curacao, who have a history of issues such as game piracy, the GBGA doesn't tolerate any sort of funny business. 

Whether you're looking for poker, slots, bingo, or table games, you'll have nothing to worry about with Gibraltar licensed providers. Every casino game has been RNG (random number generator) tested, and all the games are certified as fair. You'll find industry giants like Yggdrasil, Blueprint and IGT amongst the ranks of Gibraltar licence holders, who provide games for the biggest online casinos in the industry.

Pros and Cons of the GBGA License

Pros

Cons

All casino games tested for fairness

Uncertain future of the licensing jurisdiction because of Brexit

Extremely safe for players

 

Excellent license reputation

 

Only a small number of operators possess the license

 

Gibraltar Online Casinos FAQ

🇬🇮What are the requirements for obtaining a Gibraltar remote gaming license?
A Gibraltar online gambling license isn't easy to obtain. The Gibraltar Licensing Authority has very strict regulations that a casino needs to follow in order to prove that they are eligible for a license. These include things like testing for fairness, player security measures, amount of capital, and much more. Read our section on licensing requirements above to get the full picture.
🇬🇮Why are some gambling companies based in Gibraltar?
A GBGA gambling license is a seal of excellence that any casino would be proud to bear. That, plus the extremely favourable taxation laws make Gibraltar an attractive destination for online gambling companies who run a tight ship and keep things above board. This is great for players because the Licensing Authority imposes some extremely strict regulations that protect both players and gambling companies.
🇬🇮How do I lodge a complaint to the Gibraltar Gambling Commissioner?
If you're unable to resolve an issue with the casino directly and believe that they may have violated the Gambling Act, then all you need to do is head to the GBGA website and lodge a complaint through the official channel. For a full, step-by-step guide, as well as an explanation of what happens once a complaint is lodged, read our full section on complaints above.

Casinos which have this licence

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