How to Sign Up at Cases.gg

Cases.gg is a mystery box–style sweepstakes gaming site that was launched in 2024 by CGG Entertainment Ltd, and is available throughout most of the United States, with a few exceptions.

Rather than operating on a standard sweepstakes casino model, players have the chance to open Mystery Boxes that contain a range of prizes, from common items to Lamborghinis and luxury watches.

Beyond this, players can also compete against each other for the chance to win lucrative prizes and play casino games in the form of Crash and Coin Flip. The casino games are available using both Cases Cash and Gold Coins, as you would expect from the dual-currency model of a sweepstakes casino.

Cases.gg stands out right from the start, so it’s essential to analyze the casino in detail to determine whether or not it’s worth your time.

Licensing and Legal Compliance

As Cases.gg is a sweeps casino, it doesn’t require a license to operate. The casino fully complies with all the necessary sweepstakes laws, which means players have no concerns over its legitimacy. The caveat here is that Cases Cash replace Sweeps Coins, which we’ll cover later.

The casino is available in most US states, only being prohibited in Idaho, Montana, Michigan, Nevada, and Washington. This is far fewer states than we are used to seeing, which is a very welcome sight.

In line with the industry standard, players must be at least 18 to create an account.

Score: 20/20

Encryption and Security

Cases.gg uses high-grade SSL encryption to protect its website. As this is commonly used to protect online casinos, players can rest assured that this software is more than sufficient enough to protect against potential security breaches.

Score: 20/20

Reputation & Customer Reviews

It may be fairly new, but Cases.gg has already amassed a solid reputation on Trustpilot, with an average score of 3.8 stars based on 355 reviews.

However, the casino definitely needs to improve both its reply rate and reply times if it wants to maintain the overall positive reputation it enjoys among its users. At present, Cases.gg has only replied to 20% of the negative reviews, and typically takes 1 month to reply. Whichever way you spin it, this isn’t good enough.

Score: 20/40

General Terms

The T&Cs here aren’t what we expected. Rather than Sweeps Coins, players claim Cases Cash through bonuses and purchasing Gold Coins, which can then be used to open mystery boxes that hold unbelievable prizes like supercars and designer clothes.

Before you open each case, you’ll see all the potential prizes and your chance of winning them. However, what prize you get is solely down to luck, as it will be decided by a Random Number Generator.

The redemption times are much better than we are used to seeing, as you can get your prizes within 24 hours through the supported cryptocurrencies. You may need to first play with $5, but this is easily doable, so we’re not going to hold it against Cases.gg.

Score: 20/20

Final Trust & Safety Score: 80/100

Welcome Bonus

Cases.gg welcomes all new players with a no deposit bonus of 3 Free Cases. This allows you to get prizes right from the start, although you may not get the jaw-dropping rewards you envisioned. Regardless, it’s a fun twist on the standard no deposit bonus we’re used to seeing at a sweepstakes casino.

On top of this, the casino also provides a 5% extra value bonus when you make your first purchase. What’s more, if you spend over $20 using either Visa, Mastercard, or PayPal, you’ll also get a free Mystery Box.

Score: 25/30

Ongoing Promotions

Cases.gg’s bonuses offer some familiarity for existing players, but the exact structure may not be familiar in itself.

Although a Daily Login bonus is available, it’s probably not what you were expecting. Rather than rewarding coins, this provides all players with a 5% Cashback on the previous day’s spending.

There’s also an excellent Free Play Faucet that offers double rewards. Free Cases Cash are available every 30 minutes, while you can also get 500 Gold Coins every time you run out.

Although a Mail-In bonus is a standard feature at many sweeps casinos, the 5 Sweeps Coins reward here is among the most generous we’ve seen. Needless to say, it’s absolutely worth going to the trouble of filling a request out.

Finally, there is a Referral bonus at Cases.gg, but it’s not what we were expecting. Rewards start at just 0.05% commission, although from what we were able to tell, this improves the more successful referrals you make.

Score: 22/25

Loyalty Program

A tiered VIP Program is available as we expected, but we were pleasantly surprised by the twist that Cases.gg has put in place.

It doesn’t matter how much currency you have played with, or what games, as Cases.gg provides all players with daily, weekly, and monthly rakeback. Of course, the exact rate depends on your ranking, but this is perfectly normal.

Score: 25/25

Wagering Terms and Conditions

The T&Cs for wagering at Cases.gg are a bit confusing at first. Rather than simply getting prizes outright, you instead exchange your prizes for Cash, which can then be redeemed. Note, this isn’t compulsory, so you’re able to keep the prizes you want rather than exchange them for Cash if you want to.

After you’ve selected what prizes you want to exchange for Cash, you then complete the transaction by entering your cryptocurrency wallet details and selecting the token you want to withdraw with. At the time of writing, the available cryptocurrencies for redemptions are Ethereum, Bitcoin, Solana, Tether, and USDC.

As we mentioned earlier, you need to play with $5 to unlock redemptions, but this is no big deal. Apart from this, you can make a redemption as long as you have at least $1 in Cash, making the process far more accessible than we are used to seeing at a sweepstakes casino.

Score: 20/20

Final Bonuses and Promotions Score: 92/100

Deposit Methods

Cases.gg’s range of payment options is simply incredible, with Visa, Mastercard, Apple Pay, Sofort, Trustly, Neteller, PayPal, Neosurf, and UnionPay all available for fiat users, and Ethereum, Bitcoin, Solana, Tether, and USDC for cryptocurrencies. This gives players plenty of scope to choose the method that is right for them.

There aren’t any set Gold Coins bundles, as you can instead choose the amount you wish to buy. There is no maximum limit, and Cases.gg doesn’t charge any fees either.

Score: 20/20

Withdrawal Methods

As we mentioned earlier, the redemptions process at Cases.gg is crypto-only, and you need the same tokens you used for deposits.

Crypto redemptions may be the only available method, but this means you can expect to get your winnings within 24 hours, which is far quicker than the standard fiat options.

The $1 minimum is also as low as it can get, making redemptions accessible to all players. There’s no maximum either, so you can withdraw as much as you choose.

Score: 22/25

Transaction Security and Fairness

The transactions are kept secure thanks to the SSL encryption software the casino uses, and each of the banking methods has its own security provisions in place for further protection. This is especially true for cryptocurrencies, which are known for their security and anonymity.

The fact that you can make a redemption without having to jump through hoops after you’ve won your prizes also ensures the process is fair. You don’t even need to redeem your prizes for Cash, as you can keep them if you want to.

Score: 25/25

Final Payment and Transaction Methods Score: 67/70

Website Design & Navigation

We don’t really have anything bad to say about the Cases.gg website at all. The layout is professionally designed, so everything is clean, loads quickly, and neatly signposted. This makes getting around very straightforward.

However, the group chat feature is a welcome addition, as it’s always nice to gloat about the major prizes you’ve won.

We also have to give the casino credit for allowing players to filter based on the prizes they are looking for, which allows users to tailor their experience to their own tastes.

Score: 25/25

Mobile Gaming

Unfortunately, we were unable to find a mobile app for Cases.gg. This may not be surprising as the casino is new, but it’s still a let-down.

We would have liked to see Case.gg break from this expectation, especially as it has clearly gone to great lengths to ensure usability and accessibility for all its users.

Score: 14/20

Customer Support

The customer support at Cases.gg is excellent for the most part.

It’s available 24/7, and you can get in contact via Live Chat, email, phone, and on social media. The availability of phone support and social media support is especially welcome. These channels are often not available at sweeps casinos, and where they do exist, they’re often nowhere near the same standard as we encountered here.

As we knew that most players would turn to the Live Chat feature, we made sure to test this especially rigorously. We were pleased to see it pass with flying colors, as the team was nothing but helpful and replied within just 60 seconds.

The only drawback here is the FAQ page. This does exist, but it’s not as fleshed out as we would have liked. However, this is an easy fix, so it doesn’t change the fact that the customer support offering is excellent overall.

Score: 28/30

Responsible Gaming Measures

While Cases.gg allows players to self-exclude for between 1 and 90 days, their Responsible Gambling tools leave a lot to be desired.

You have to get in touch with the support team to request a permanent closure of your account, and we were unable to find any restrictive tools like purchase limits and loss limits.

This isn’t ideal, as players shouldn’t be forced to rely on willpower to keep their gaming behaviors in check.

Score: 10/25

Final User Experience and Customer Support: 77/100

Cases.gg’s design means it’s not a good choice if you’re after standard casino games like Slots, Roulette, and Blackjack.

It’s more designed for players who are looking to get their hands on massive rewards and are prepared to put up with increased risk to make it happen. As such, it’s also probably not the right choice if you’re a more risk-averse player.

Cases.gg may have its flaws, but we couldn’t see anything wrong with the site that points towards it being dodgy or unworthy of your time. The only things that will determine whether this is a viable choice for you will be your individual preferences.